Privacy & Cookie Policy

Privacy policy

 

1. Management

As Festival van Vlaanderen Brussel, we are responsible for processing your personal data. If, after reading our privacy statement, you have any questions about it or wish to contact us, you can do so using the contact details below:

 

Festival van Vlaanderen Brussel vzw

Markiesstraat 1, 1000 Brussel

info@klarafestival.be

+32 (0)472 12 28 69

 

2. Personal data

2a Festival van Vlaanderen Brussel only stores data of visitors who have explicitly agreed to be kept informed about future activities. 

We use the data collected only for the purposes for which we obtained the data.

2b Your personal data are processed by Festival van Vlaanderen Brussel for the following purposes:

  • in order to participate in some of the activities of Festival van Vlaanderen Brugge vzw
  • to send newsletters and invitations

2c Festival van Vlaanderen Brussel ensures the security of the stored data.

 

During Festival van Vlaanderen Brussel’s events, sound and/or visual recordings may be made by Festival van Vlaanderen Brussel and/or a media partner. Festival van Vlaanderen Brussel may use these recordings on its website or to promote events on social media such as Facebook, Instagram or YouTube. In addition, these recordings may also be used on the media channels of the media partner(s).

 

3. Provision to third parties

We may provide the data you give to us to third parties if this is necessary for carrying out the purposes described above.

For example, we use a third party for:

  • providing (and distributing) newsletters and invitations

  • processing and sending (digital) tickets following a performance of Festival van Vlaanderen Brussel.

We never pass on personal data to other parties with whom we have not concluded a processing agreement. Naturally, we make the necessary agreements with these parties (processors) to guarantee the security of your personal data.

Furthermore, we will not pass on the data you provide to third parties, unless required and permitted by law. We may also share personal data with third parties if you give us permission to do so. You have the right to withdraw this consent at any time, without prejudice to the lawfulness of the processing.

 

4. Retention period

Festival van Vlaanderen Brussel does not retain personal data longer than necessary for the purpose for which they are provided or required by law, i.e. 3 years.

 

5. Your rights concerning your data

You have the right to inspect, correct or delete the personal data we have received from you. You can contact us at the top of this privacy statement. You can also object to the processing of all or part of your personal data by us or one of our processors.

You also have the right to have us transfer the data you provide to yourself or on your behalf directly to another party. We may ask you to identify yourself before we can comply with the aforementioned requests.

 

6. Complaints

If you have a complaint about the processing of your personal data, please contact us directly about this. You always have the right to lodge a complaint with the Data Protection Authority, which is the supervisory authority in the field of privacy protection.

 

7. Amendment of privacy statement

Festival van Vlaanderen Brussel may amend its privacy statement. We will make an announcement of this change on our website.


 

Cookies

 

Which cookies are used by www.klarafestival.be?

 

Essential cookies

These first-party cookies are essential to the navigation of the website and are strictly only required for the provision of a service expressly requested by the user.

 

Functional and performance cookies

Google Tag Manager, Google Analytics

These third-party cookies are used to collect information on the use that you make of the website in order to improve its content and to adapt it the our visitors’ requirements by improving its ease-of-use. The cookies installed for social media purposes allow visitors to share the content of the webpage visited on social media networks.

 

Advertising cookies

Facebook Pixel

These third-party cookies are used for marketing purposes, in particular to display targeted advertising and to evaluate the efficiency of an advertising campaign.

 

How can you delete or deactivate cookies?

You can delete, deactivate or accept the website’s cookies at any time by configuring your browser settings.